Return and Refund Policy

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All  sales made through this site are final.  

 Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control. 

It’s important that you know what personal information we collect and how we use it. The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.

We’ve done our best to make our explanations short and easy to understand. But, if you’d like further information, or have any questions, please contact us using the details in the contact section below.

If we ever make any major changes to our privacy practices, we’ll let you know. If necessary, we’ll also ask for your permission. 

1. Purchase a ticket from us, we will use the information you provide to fulfil both our and the Event Partner’s (artist, promoter, record label or venue) obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you.

2. Browse our sites, we use cookies to tailor your experience and provide a seamless experience.

Your choices and rights for each scenario are explained in more detail below.

We collect and store different types of information when you create an account, buy tickets, contact us, and use our websites, apps and social media. 

We collect and use your information for lots of reasons such as helping you get into the shows you love, sharing news, for marketing and as otherwise required by law. 

We share your information with Event Partner(s) – such as the artist, promoter, or venue – as well as other third parties associated with the service provided.